Further evaluation of the validity and reliability of the performance diagnostic checklist-human services
Daniel Cymbal, David A. Wilder, Rachel Thomas, and Hallie Ertel
| Year of publication: |
2020
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|---|---|
| Authors: | Cymbal, Daniel ; Wilder, David ; Thomas, Rachel ; Ertel, Hallie |
| Published in: |
Journal of organizational behavior management. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1540-8604, ZDB-ID 2067615-3. - Vol. 40.2020, 3/4, p. 249-257
|
| Subject: | Interrater reliability | performance Diagnostic Checklist-Human Services (PDC-HS) | test re-test reliability | validity | Performance-Messung | Performance measurement | Dienstleistungsqualität | Service quality | Qualitätsmanagement | Quality management |
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