Going keyless for a seamless experience : insights from a unified hotel access control system
Year of publication: |
September 2018
|
---|---|
Authors: | Lim, Weng Marc ; Teh, Pei-Lee ; Ahmed, Pervaiz K. ; Cheong, Soon-Nyean ; Ling, Huo-Chong ; Yap, Wen-Jiun |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 75.2018, p. 105-115
|
Subject: | Keyless system | Seamless experience | Hotel | Check-in | Room access | Technology acceptance | Hotellerie | Hotel industry | Innovationsakzeptanz | Innovation adoption | Experiment |
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