How does Snapp interact with customers? : investigating customer engagement solutions in Snapp's digital organisation with netnography method
Year of publication: |
2023
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Authors: | Rastgar, Abbas Ali ; Asgharinajib, Maryam ; Alipour, Sima |
Published in: |
International journal of business information systems : IJBIS. - [Olney, Bucks.] : Inderscience Enterprises, ISSN 1746-0980, ZDB-ID 2436031-4. - Vol. 42.2023, 3/4, p. 331-348
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Subject: | customer engagement solutions | digital organisation | IR | Iran | netnography | Snapp | Beziehungsmarketing | Relationship marketing | Kundenintegration | Customer integration | Konsumentenverhalten | Consumer behaviour | Digitalisierung | Digitization | Online-Marketing | Internet marketing | Social Web | Social web |
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