Impact of attitudinal loyalty on the frequent unmanaged business traveler's use of price and consumer reviews in hotel choice
Year of publication: |
February 2016
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Authors: | Noone, Breffni M. ; McGuire, Kelly A. |
Published in: |
Journal of revenue and pricing management. - Basingstoke : Palgrave Macmillan, ISSN 1476-6930, ZDB-ID 2114191-5. - Vol. 15.2016, 1, p. 20-36
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Subject: | revenue management | price sensitivity | consumer reviews | attitudinal loyalty | business traveler | hotels | Konsumentenverhalten | Consumer behaviour | Hotellerie | Hotel industry | Revenue-Management | Revenue management | Beziehungsmarketing | Relationship marketing | Geschäftsreisen | Business travel | Preismanagement | Pricing strategy | Kundenzufriedenheit | Customer satisfaction |
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