Impacts of emotional regulation, adaptive selling and customer-oriented behavior on sales performance : the moderating role of job resourcefulness
Szu-Yu Kuo, Ya-Ling Kao, Jia-Wei Tang and Pei-Hsuan Tsai
| Year of publication: |
2023
|
|---|---|
| Authors: | Kuo, Szu-Yu ; Kao, Ya-Ling ; Tang, Jia-Wei ; Tsai, Pei-Hsuan |
| Published in: |
Asia Pacific journal of marketing and logistics. - [Erscheinungsort nicht ermittelbar] : Proquest, ISSN 1758-4248, ZDB-ID 2037486-0. - Vol. 35.2023, 5, p. 1075-1092
|
| Subject: | Adaptive selling | Customer-oriented behavior | Emotional regulation | Job resourcefulness | Logistics industry | Sale performance | Verkaufspersonal | Salespeople | Emotion | Verkauf | Selling | Arbeitsleistung | Job performance | Beziehungsmarketing | Relationship marketing | Arbeitsverhalten | Work behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/APJML-12-2021-0869 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014285965