Improving blood donor retention and donor relationships with past donation use appeals
Year of publication: |
2024
|
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Authors: | Shehu, Edlira ; Veseli, Besarta ; Clement, Michel ; Winterich, Karen Page |
Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 27.2024, 3, p. 346-363
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Subject: | nonprofit services | donor management | donation appeals | timing | retention | reactivation relationship marketing | relationship quality | perceived relationship investment | Beziehungsmarketing | Relationship marketing | Fundraising | Nonprofit-Marketing | Nonprofit marketing | Nonprofit-Organisation | Nonprofit organization | Lieferantenmanagement | Supplier relationship management | Blutspendedienst | Blood service | Entwicklungshilfe | Development aid |
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