Influence of customer value mind-set on affective and behavioral service outcomes : role of the scope and scale of service offerings at various touchpoints

Dan Jin, Robin B. DiPietro, Kawon (Kathy) Kim, Fang Meng and Edwin N. Torries

Year of publication:	2023
Authors:	Jin, Dan ; DiPietro, Robin B. ; Kim, Kawon Kathy ; Meng, Fang ; Torries, Edwin N.
Subject:	business acumen \| business logic \| foodservice \| Institutional pluralism \| value mind-set \| Kundenwert \| Customer value \| Konsumentenverhalten \| Consumer behaviour \| Beziehungsmarketing \| Relationship marketing

Online Resource

Check full text access |

More access options

doi.org

Check Google Scholar

Which error do you want to report?

Report: URL of this record is broken

Please note: Sometimes more than one URL is available for a resource. Please click on "More Options" to display these URLs

Report: Addition of an URL to that resource

Please note: Sometimes more than one URL is available for a resource. Please click on "More Options" to display these URLs

Report: The language(s) of that resource is/are…

Please note: Required language not in the list? Please use comment field

Report: Addition of an identifier to that resource

Report: report typo

Report: Add statement

Report: Add keywords

Please use the commentary box to describe other errors

Would you like to receive a feedback?

Commentary

Please type the code from the image

For general questions please use this address.

Persistent link: https://www.econbiz.de/10014281016

A service of the