Inside your customer's imagination : 5 secrets for creating breakthrough products, services, and solutions
Year of publication: |
[2020] ; First edition
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Authors: | Bell, Chip R. |
Publisher: |
[2020]: Oakland, CA : Berrett-Koehler Publishers |
Subject: | Beziehungsmarketing | Relationship marketing | Kundenservice | Customer service |
Description of contents: | Table of Contents [gbv.de] |
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An information stock model of customer behavior in multichannel customer support services
Jerath, Kinshuk, (2015)
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Erasmus, Alet C., (2013)
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Elements of pharmacy service and satisfaction : patient versus consumer?
Bonnal, Liliane, (2014)
- More ...
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Magnetic service : secrets for creating passionately devoted customers
Bell, Chip R., (2006)
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Bell, Chip R., (2007)
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Managers as mentors : building partnerships for learning
Bell, Chip R., (2013)
- More ...