Interacting with chatbots : message type and consumers' control
Jeong-Bin Whang, Ji Hee Song, Jong-Ho Lee, Boreum Choi
| Year of publication: |
2022
|
|---|---|
| Authors: | Whang, Jeong Bin ; Song, Ji Hee ; Lee, Jong-Ho ; Choi, Boreum |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 153.2022, p. 309-318
|
| Subject: | Augmented reality | Behavioral control | Chatbots | Cognitive control | Personalization | Sales assistants | Konsumentenverhalten | Consumer behaviour | Kognition | Cognition | Persönlichkeitspsychologie | Personality psychology |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2022.08.012 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10013534034