Investigating the impact of product-related and service quality attributes on re-purchase intention : role of customer characteristics and customer satisfaction
Year of publication: |
2021
|
---|---|
Authors: | Mirza, Farhan ; Younus, Sohail ; Waheed, Nabeel ; Javaid, Adnan |
Subject: | Repurchase Intention | Product Related Attribute | Service-Related Attribute | Customer characteristics | Customer Satisfaction | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing |
-
Maore, Stephen, (2019)
-
Which consumer groups are more loyal? : evidence in Indonesian banking industry
Indiani, Ni Luh Putu, (2022)
-
Liu, Mengzhen, (2023)
- More ...
-
Chien, Fengsheng, (2021)
-
Mirza, Farhan, (2023)
-
Younus, Sohail, (2014)
- More ...