It's closing time : territorial behaviors from customers in response to front line employees
Year of publication: |
2014
|
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Authors: | Ashley, Christy ; Noble, Stephanie M. |
Published in: |
Journal of retailing. - New York, NY [u.a.] : Elsevier, ISSN 0022-4359, ZDB-ID 410802-4. - Vol. 90.2014, 1, p. 74-92
|
Subject: | Human territoriality | Closing time | Retail marketing | Customer relationships | Arbeitskräfte | Workforce | Beziehungsmarketing | Relationship marketing | Handelsmarketing | Kunden | Customers |
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