Know yourself and know your enemy : an analysis of firm recommendations and consumer reviews in a competitive environment
Year of publication: |
2014
|
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Authors: | Jabr, Wael ; Zheng, Zhiqiang |
Published in: |
Management information systems : mis quarterly. - Minneapolis, MN : Carlson School of Management, University of Minnesota, ISSN 0276-7783, ZDB-ID 405089-7. - Vol. 38.2014, 3, p. 635-654
|
Subject: | Online review | eWOM | competition | recommendation system | instrument variable | Personalisierung | Personalization | Virales Marketing | Viral marketing | Wettbewerb | Competition | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Online-Marketing | Internet marketing |
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