Love or hate? : hotels' gay-friendliness and their intention to maintain or diminish the hotel digital service relationship with OTAs
Year of publication: |
2021
|
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Authors: | Visentin, Marco ; Tuan, Annamaria ; Prestini, Stefano |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 98.2021, p. 28-40
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Subject: | B2B service relationships | Digital business platform | Gay-friendliness | OTA | TCE | Hotellerie | Hotel industry | Beziehungsmarketing | Relationship marketing | Electronic Commerce | E-commerce | Lieferantenmanagement | Supplier relationship management | Digitalisierung | Digitization | B-to-B-Marketing | Business-to-business marketing | Digitale Plattform | Digital platform | Emotion |
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