Make every interaction count - assessing the role of customers’ self-construal on value co-creation at service encounters
Amjad Shamim, Jiseon Ahn, Imran Khan, Mahmood Shah, Muhammad Farrukh Abid
| Year of publication: |
2023
|
|---|---|
| Authors: | Shamim, Amjad ; Ahn, Jiseon ; Khan, Imran ; Shah, Mahmood ; Muhammad Farrukh Abid |
| Subject: | experience | Malaysia | retail markets | Self-construal | value co-creation | Kundenintegration | Customer integration | Betriebliche Wertschöpfung | Value creation | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value | Dienstleistungsqualität | Service quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/09593969.2022.2109714 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014292095