Managing service quality in multiple outsourcing
Guangliang Ye, Xiaowei Zhu, and Samar K. Mukhopadhyay
| Year of publication: |
2014
|
|---|---|
| Authors: | Ye, Guangliang ; Zhu, Xiaowei ; Mukhopadhyay, Samar K. |
| Published in: |
International journal of electronic commerce : IJEC. - Philadelphia, Pa. : Routledge, Taylor & Francis Group, ISSN 1086-4415, ZDB-ID 1402660-0. - Vol. 18.2013/14, 3, p. 125-149
|
| Subject: | Multiple suppliers | offshoring | outsourcing | service quality | service science | Outsourcing | Dienstleistungsqualität | Service quality | Auslandsverlagerung | Offshoring | Lieferantenmanagement | Supplier relationship management | IT-Dienstleister | IT service provider | Qualitätsmanagement | Quality management | Dienstleistung | Services |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010360048