Market orientation and performance in the service industry : a data envelopment analysis
Year of publication: |
2007
|
---|---|
Authors: | Haugland, Sven A. ; Myrtveit, Ingunn ; Nygaard, Arne |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 60.2007, 11, p. 1191-1197
|
Subject: | Performance-Messung | Performance measurement | Data-Envelopment-Analyse | Data envelopment analysis | Dienstleistungssektor | Service industry | Operations Research | Operations research |
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