Matching words with actions : understanding the effects of CSA stance-action consistency on negative consumer responses
Ziyuan Zhou and Chuqing Dong
Year of publication: |
2022
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Authors: | Zhou, Ziyuan ; Dong, Chuqing |
Published in: |
Corporate communications : an international journal. - Bradford : Emerald, ISSN 1758-6046, ZDB-ID 2029376-8. - Vol. 27.2022, 1, p. 167-187
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Subject: | Corporate social advocacy (CSA) | CSA stance-action consistency | Negative consumer responses | Social issue activism | Konsumentenverhalten | Consumer behaviour | Corporate Social Responsibility | Corporate social responsibility |
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