Measurement of e-banking services quality : an empirical experimentation in Jordan
Ali Alawneh, Mofleh Al Diabat
| Year of publication: |
2016
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|---|---|
| Authors: | Alawneh, Ali ; Al Diabat, Mofleh |
| Published in: |
International journal of business information systems : IJBIS. - Olney, Bucks. : Inderscience Enterprises, ISSN 1746-0972, ZDB-ID 2193362-5. - Vol. 23.2016, 4, p. 522-542
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| Subject: | e-banking | service quality | measurement | scale | structural equation modelling | SEM | PLS | Jordan | Jordanien | Dienstleistungsqualität | Service quality | Electronic Banking | Electronic banking | Strukturgleichungsmodell | Structural equation model | Messung | Measurement | Kundenzufriedenheit | Customer satisfaction | Performance-Messung | Performance measurement |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10011637564