Measuring the quality of service of water companies : a two-stage goal programming synthetic index proposal
Year of publication: |
2022
|
---|---|
Authors: | Molinos-Senante, María ; Delgado-Antequera, Laura ; Gómez Nuñez, Trinidad |
Published in: |
Socio-economic planning sciences : the international journal of public sector decision-making. - Amsterdam [u.a.] : Elsevier, ISSN 0038-0121, ZDB-ID 208905-1. - Vol. 79.2022, p. 1-12
|
Subject: | Aspiration level | Composite indicator | Essential threshold | Goal programming | Quality of service | Water companies | Dienstleistungsqualität | Service quality | Wasserversorgung | Water supply | Theorie | Theory |
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