Moderating effects of online shopping experience on costumer satisfaction and repurchase intentions
Ilias O. Pappas and Adamantia G. Pateli; Michail N. Giannakos and Vassilios Chrissikopoulos
| Year of publication: |
2014
|
|---|---|
| Authors: | Pappas, Ilias O. ; Pateli, Adamantia G. ; Giannakos, Michail N. ; Chrissikopoulos, Vassilios |
| Published in: |
International journal of retail & distribution management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-0552, ZDB-ID 1026884-4. - Vol. 42.2014, 3, p. 187-204
|
| Subject: | Online shopping | experience | Satisfaction | Multi-group analysis | Intention to repurchase | Online-Handel | Online retailing | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Website |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010336972