Sense and sensibility in personalized e-commerce : how emotions rebalance the purchase intentions of persuaded customers
Year of publication: |
October 2017
|
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Authors: | Pappas, Ilias O. ; Kourouthanassis, Panos E. ; Giannakos, Michail N. ; Chrissikopoulos, Vassilios |
Published in: |
Psychology & marketing. - Hoboken, NJ : Wiley Blackwell, ISSN 0742-6046, ZDB-ID 226933-8. - Vol. 34.2017, 10, p. 972-986
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Subject: | emotions | information processing theory | intention to purchase | online shopping | personalization | persuasion | Online-Handel | Online retailing | Emotion | Konsumentenverhalten | Consumer behaviour | Electronic Commerce | E-commerce | Beziehungsmarketing | Relationship marketing | Persönlichkeitspsychologie | Personality psychology | Kaufentscheidung | Purchase decision |
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