On the limitations of using situational judgment tests to measure interpersonal skills : the moderating influence of employee anger
Year of publication: |
2014
|
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Authors: | Slaughter, Jerel E. ; Christian, Michael S. ; Podsakoff, Nathan P. ; Sinar, Evan F. ; Lievens, Filip |
Published in: |
Personnel psychology : a journal of applied research. - Hoboken, NJ : Wiley, ISSN 0031-5826, ZDB-ID 207715-2. - Vol. 67.2014, 4, p. 847-885
|
Subject: | Soziale Kompetenz | Soft skills | Messung | Measurement | Emotion | Arbeitsverhalten | Work behaviour | Dienstleistungsberufe | Service workers |
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