Online reviews and collaborative service provision : a signal-jamming model
Year of publication: |
2018
|
---|---|
Authors: | Sun, Haoying ; Xu, Lizhen |
Published in: |
Production and operations management : the flagship research journal of the Production and Operations Management Society. - London : Sage Publications, ISSN 1937-5956, ZDB-ID 2151364-8. - Vol. 27.2018, 11, p. 1960-1977
|
Subject: | online review | collaborative service | signal jamming | educational service | bivariate signal | Signalling | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Dienstleistungsqualität | Service quality | Digitale Dienste | Web-based service | Dienstleistung | Services | Social Web | Social web | Kooperation | Cooperation |
-
Rodríguez-Díaz, Manuel, (2018)
-
Understanding the WOM behaviour of e-service users : an empirical study in online travel services
Li, Hongxiu, (2016)
-
Reviewing experts' restraint from extremes and its impact on service providers
Nguyen, Peter, (2021)
- More ...
-
Online Reviews and Collaborative Service Provision : A Signal-Jamming Model
Sun, Haoying, (2019)
-
Guess Who Buys Cheap? The Effect of Consumers’ Goal Orientation on Product Preference
Choi, Woo Jin, (2019)
-
Gilbert, Stephen M., (2014)
- More ...