• 1 Introduction
  • 2 Requirements and the Development Process
  • 2.1 The Problems of Requirements Collection
  • 2.2 Requirements for the Development of a Community for Cancer Patients
  • 2.3 A Community Platform Engineering Process (COPEP)
  • 3 Design of an Online Platform for Cancer Patients
  • 3.1 Socio-technical System Design
  • 3.2 Applying COPEP: Iterative Development of www.krebsgemeinschaft.de as anExample for Online Support Communities
  • 3.3 Separation into Different Areas for Providing Transparency
  • 3.4 Private Space and Personalisation
  • 3.5 Outlook for krebsgemeinschaft.de - Notifications and Rating possibilities
  • 4 Adding Value to Online Commmunities through Mobile Services
  • 5 Summary and Outlook
  • References