Patient-oriented Design of Online Support Communities

This paper focuses on the process of designing and implementing an online support community for patients. After anintroduction we describe a process for translating the socio-technical needs of cancer patients into systemrequirements as well as the development steps towards a functioning community platform for cancer patients. Wecombine a generic iterative process model for systems development with a prototyping approach towards anengineering process model for community platforms for cancer patients.[...]

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Year of publication:	2005
Authors:	Leimeister, Jan Marco ; Krcmar, Helmut
Institutions:	Institut für Informatik <München, Technische Universität> / Lehrstuhl für Wirtschaftsinformatik
Subject:	Implementierung \| Virtuell freie Gruppe \| Design \| design \| Krebskranker

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1 Introduction
2 Requirements and the Development Process
2.1 The Problems of Requirements Collection
2.2 Requirements for the Development of a Community for Cancer Patients
2.3 A Community Platform Engineering Process (COPEP)
3 Design of an Online Platform for Cancer Patients
3.1 Socio-technical System Design
3.2 Applying COPEP: Iterative Development of www.krebsgemeinschaft.de as anExample for Online Support Communities
3.3 Separation into Different Areas for Providing Transparency
3.4 Private Space and Personalisation
3.5 Outlook for krebsgemeinschaft.de - Notifications and Rating possibilities
4 Adding Value to Online Commmunities through Mobile Services
5 Summary and Outlook
References

Persistent link: https://www.econbiz.de/10005867941