Performance effects of involving lead users and close customers in new service development
Year of publication: |
2012
|
---|---|
Authors: | Carbonell, Pilar ; Rodriguez-Escudero, Ana I. ; Pujari, Devashish |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 26.2012, 7, p. 497-509
|
Subject: | Produktentwicklung | New product development | Kundenintegration | Customer integration | Zielgruppe | Target group | Dienstleistungssektor | Service industry | Spanien | Spain |
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