Policy implications of market segmentation as a determinant of fixed-mobile service substitution : what it means for carriers and policy makers
Year of publication: |
2010
|
---|---|
Authors: | Schejter, Amit M. ; Serenko, Alexander ; Turel, Ofir ; Zahaf, Mehdi |
Published in: |
Telematics and informatics : an interdisciplinary journal on the social impacts of new technologies. - Amsterdam [u.a.] : Elsevier, ISSN 0736-5853, ZDB-ID 48714-4. - Vol. 27.2010, 1, p. 90-102
|
Subject: | Telekommunikationssektor | Telecommunications industry | Regulierung | Regulation | Kundenzufriedenheit | Customer satisfaction | Clusteranalyse | Cluster analysis | USA | United States | 1975-2010 |
-
Shokoohyar, Sina, (2021)
-
Tesform, Goitom, (2016)
-
The high costs of outsourcing : vendor errors, customer mistreatment, and well-being in call centers
O'Brady, Sean, (2024)
- More ...
-
Satisfaction with mobile services in Canada: An empirical investigation
Turel, Ofir,
-
Turel, Ofir, (2011)
-
User acceptance of wireless short messaging services: Deconstructing perceived value
Turel, Ofir, (2007)
- More ...