Prioritising the practices of total quality management : an analytic hierarchy process analysis for the service industries
Year of publication: |
2011
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Authors: | Talib, Faisal ; Rahman, Zillur ; Qureshi, M. N. |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 22.2011, 12, p. 1331-1351
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Subject: | Qualitätsmanagement | Quality management | Einführung | Implementation | AHP-Verfahren | AHP approach | Dienstleistungssektor | Service industry |
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