Quality alone is not enough to be trustworthy : the mediating role of sincerity perception
Jason Perepelkin; David Di Zhang
| Year of publication: |
2014
|
|---|---|
| Authors: | Perepelkin, Jason ; Zhang, David Di |
| Published in: |
International journal of pharmaceutical and healthcare marketing : IJPHM. - Bingley : Emerald, ISSN 1750-6123, ZDB-ID 2364540-4. - Vol. 8.2014, 2, p. 226-242
|
| Subject: | Service quality | Community pharmacy | Customer trust | Perceived sincerity | Service personality | Dienstleistungsqualität | Vertrauen | Confidence | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Wahrnehmung | Perception | Konsumentenverhalten | Consumer behaviour | Pharmahandel | Pharmaceutical distributors |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010388959