Quality in e-Government accounting services : a model of relationships between e-service quality dimensions and behaviors
Cemil Kuzey, M. Sait Dinc, Ali H.Gungormus, Lokman Incirkus
| Year of publication: |
2019
|
|---|---|
| Authors: | Kuzey, Cemil ; Dinc, M. Sait ; Gungormus, Ali H. ; Incirkus, Lokman |
| Subject: | e-service quality | accountants | partial least square structural equation model | Dienstleistungsqualität | Service quality | Strukturgleichungsmodell | Structural equation model | Electronic Commerce | E-commerce | Partielle kleinste Quadrate | Partial least squares | E-Government | E-government | Kundenzufriedenheit | Customer satisfaction | Qualitätsmanagement | Quality management | Produktqualität | Product quality |
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