Relationship management at the operational level in outsourcing

Sabine Madsen and Keld Bødker

Year of publication:	2010
Authors:	Madsen, Sabine ; Bødker, Keld
Published in:	Scandinavian Information Systems Research : First Scandinavian Conference on Information Systems, SCIS 2010, Rebild, Denmark, August 20 - 22, 2010; proceedings. - Berlin : Springer, ISBN 978-3-642-14873-6. - 2010, p. 1-17
Subject:	Outsourcing \| Beziehungsmarketing \| Relationship marketing

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