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The impact of relationship marketing on customer value, satisfaction and loyalty : evidence from banking sector in Indonesia
Djajanto, Ludfi, (2019)
Antecedents of store loyalty among Chinese customers
Chu, Yun, (2018)
Do customer loyalty programs really work in airlines business? : a study on Air Berlin
Hossain, Muhammed Zakir, (2018)
The new project management : tools for an age of rapid change, complexity, and other business realities
Frame, John D., (2002)
Managing risk in organizations : a guide for managers
Frame, John D., (2003)
Lessons learned : project evaluation
Frame, J. D., (2007)