Retail space invaders : when employees' invasion of customer space increases purchase intentions
Year of publication: |
May 2018
|
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Authors: | Esmark, Carol L. ; Noble, Stephanie M. |
Published in: |
Journal of the Academy of Marketing Science. - New York, NY : Springer Science + Business Media LLC, ISSN 0092-0703, ZDB-ID 1187865-4. - Vol. 46.2018, 3, p. 477-496
|
Subject: | Physical proximity | Personal space | Social identity theory | Shopper behavior | Acceptance | Purchase intentions | Retailing | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Online-Handel | Online retailing | Persönlichkeitspsychologie | Personality psychology | Beziehungsmarketing | Relationship marketing | Kaufentscheidung | Purchase decision |
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