Rise of the machines : customer preference for service robots across different settings
Year of publication: |
2025
|
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Authors: | Wen, Jutong ; Breazeale, Michael ; Collier, Joel E. |
Published in: |
Journal of consumer behaviour. - Chichester : Wiley, ISSN 1479-1838, ZDB-ID 2094545-0. - Vol. 24.2025, 3, p. 1340-1357
|
Subject: | Anthropomorphism | Artificial Intelligence | Diffusion of Innovation | Service Robot | Technology Acceptance | Künstliche Intelligenz | Artificial intelligence | Roboter | Robot | Innovationsdiffusion | Innovation diffusion | Innovationsakzeptanz | Innovation adoption | Konsumentenverhalten | Consumer behaviour | Technischer Fortschritt | Technological change | Automatisierung | Automation | Dienstleistungssektor | Service industry |
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