Service operations management
Robert Johnston; Graham Clark
| Year of publication: |
2001 ; 1. publ.
|
|---|---|
| Authors: | Johnston, R. ; Johnston, Robert ; Clark, Graham |
| Other Persons: | Clarke, Graham (contributor) |
| Publisher: |
Harlow [u.a.] : Financial Times Prentice Hall |
| Subject: | Dienstleistungsmanagement | Service management | Dienstleistungssektor | Service industry | Prozessmanagement | Business process management | Produktionswirtschaft | Production management | Dienstleistung | Management |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | XVII, 413 S Ill., graph. Darst |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Lehrbuch |
| Language: | English |
| Notes: | Includes bibliographical references and index pbk. ; : No price |
| ISBN: | 0-273-63922-6 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10001598093