Service total : mit perfektem Dienst am Kunden die Konkurrenz schlagen
William H. Davidow ; Bro Uttal
| Alternative title: | Total customer service <dt.> |
|---|---|
| Year of publication: |
1991
|
| Authors: | Davidow, William H. ; Uttal, Bro |
| Publisher: |
Frankfurt [u.a.] : Campus-Verl. |
| Subject: | Servicepolitik |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 243 S. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | German |
| Notes: | Literaturverz S. 239 - 243 Aus dem Engl. übers. |
| ISBN: | 3-593-34442-4 |
| Source: |
Persistent link: https://www.econbiz.de/10004099625