Short and sweet : how product quality uncertainty, review length and richness shape review helpfulness
Year of publication: |
2024
|
---|---|
Authors: | Wang, Yiru ; Zamudio, César ; Meng, Hua ; Jewell, Robert D. |
Published in: |
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS. - Abingdon, Oxon : Routledge, Taylor & Francis, ISSN 2163-9167, ZDB-ID 2659000-1. - Vol. 34.2024, 2, p. 143-162
|
Subject: | heuristic-systematic information processing | Online reviews | review helpfulness | text mining | uncertainty | Produktqualität | Product quality | Risiko | Risk | Virales Marketing | Viral marketing | Konsumentenverhalten | Consumer behaviour |
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