Speak my language if you want my money : service language's influence on consumer tipping behavior
Yves van Vaerenbergh; Jonas Holmqvist
| Year of publication: |
2013
|
|---|---|
| Authors: | Van Vaerenbergh, Yves ; Holmqvist, Jonas |
| Published in: |
European journal of marketing : EJM. - Bingley : Emerald Publishing Limited, ISSN 0309-0566, ZDB-ID 189982-X. - Vol. 47.2013, 8, p. 1276-1292
|
| Subject: | Konsumentenverhalten | Consumer behaviour | Trinkgeld | Tipping behaviour | Dienstleistungsqualität | Service quality | Mehrsprachigkeit | Multilingualism | Belgien | Belgium | Finnland | Finland |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009787169