SQ mGov : a comprehensive service-quality paradigm for mobile government
Year of publication: |
2014
|
---|---|
Authors: | Shareef, Mahmud Akhter ; Dwivedi, Yogesh K. ; Stamati, Teta ; Williams, Michael D. |
Published in: |
Information systems management. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 1058-0530, ZDB-ID 1076391-0. - Vol. 31.2014, 2, p. 126-142
|
Subject: | mGov | eGov | citizen | service quality | consumer behavior | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour |
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