Stimulating customer participation behaviour and boosting value co-creation in hotels
Jinous Sadighha, Patrícia Pinto, Manuela Guerreiro, Ana Cláudia Campos
| Year of publication: |
2024
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|---|---|
| Authors: | Sadighha, Jinous ; Pinto, Patrícia ; Guerreiro, Manuela ; Campos, Ana Cláudia |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier Science, ISSN 0278-4319, ZDB-ID 2027743-X. - Vol. 119.2024, Art.-No. 103733, p. 1-10
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| Subject: | Co-production | Customer co-creation perception | Customer participation behaviour | DART activities | Value co-creation | Value-in-use | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Betriebliche Wertschöpfung | Value creation | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality | Service-Dominant Logic | Service-dominant logic |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijhm.2024.103733 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015070823