Structural equation test of relationship quality : repurchase intention - willingness to recommend framework in retail banking
Ernest Emeka Izogo
| Year of publication: |
2016
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|---|---|
| Authors: | Izogo, Ernest |
| Published in: |
International journal of emerging markets. - Bingley : Emerald, ISSN 1746-8809, ZDB-ID 2257280-6. - Vol. 11.2016, 3, p. 374-394
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| Subject: | Relationship quality | Customer orientation | Expertise | Information sharing | Repurchase intention | Willingness to recommend | Beziehungsmarketing | Relationship marketing | Privatkundengeschäft | Personal banking | Konsumentenverhalten | Consumer behaviour | Aktienrückkauf | Share repurchase | Bank | Strukturgleichungsmodell | Structural equation model | Informationsverbreitung | Information dissemination | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJOEM-07-2015-0130 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011588174