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Customer involvement and service firm internationalization performance : an integrative framework
Zhang, Xiao, (2015)
Customer interaction uncertainty, knowledge, and service firm internationalization
Meyer, Chris R., (2015)
The role of friendship in relationship marketing, investigated in the retail service industries
Ahn, Jinwoo, (2014)
Modular service configuration for identifying value-adding services for internationalization
Böhmann, Tilo, (2011)
Service assessment for identifying adaptation requirements
Schermann, Michael, (2011)
Service modularization for customer-specific service design based on highly standardized services