The dark side of artificial intelligence in service : the "watching-eye" effect and privacy concerns
Year of publication: |
2023
|
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Authors: | Hu, Yaou ; Min, Hyounae |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 110.2023, p. 1-9
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Subject: | Artificial intelligence | Privacy concerns | Service robots | Uneasiness | Watching-eye effect | Künstliche Intelligenz | Datenschutz | Data protection | Roboter | Robot | Konsumentenverhalten | Consumer behaviour |
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