The differential effects of functional vis-à-vis relational customer orientation on salesperson creativity
Year of publication: |
December 2016
|
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Authors: | Miao, C. Fred ; Wang, Guangping |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 69.2016, 12, p. 6021-6030
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Subject: | Functional customer orientation | Relational customer orientation | Salesperson creativity | Transformational leadership | Outcome interdependence | Extra-role behavior | Beziehungsmarketing | Relationship marketing | Verkaufspersonal | Salespeople | Kreativität | Creativity | Führungsstil | Leadership style | Arbeitsverhalten | Work behaviour |
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