The interactive influence of frontline employee motivational orientation and service climate/strength upon employee need satisfaction and performance
Jin Ho Jung, Jaewon Yoo, Todd J. Arnold, and Seongmin Ryu
| Year of publication: |
2024
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|---|---|
| Authors: | Jung, Jin Ho ; Yoo, Jaewon ; Arnold, Todd J. ; Ryu, Seongmin |
| Published in: |
Journal of service research. - London : Sage Periodicals Press, ISSN 1552-7379, ZDB-ID 2020788-8. - Vol. 27.2024, 4, p. 617-635
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| Subject: | approach orientation | avoidance orientation | service climate | climate strength | need satisfaction | meta-analysis | Arbeitszufriedenheit | Job satisfaction | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Meta-Analyse | Meta-analysis | Verkaufspersonal | Salespeople | Leistungsmotivation | Work motivation | Arbeitsverhalten | Work behaviour | Dienstleistungssektor | Service industry | Arbeitsleistung | Job performance |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/10946705231190012 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015375882