The magic of branding : the role of "pledge", "turn" and "prestige" in fostering consumer trust in financial services
Year of publication: |
June 2016
|
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Authors: | Moin, S. M. A. ; Devlin, James ; McKechnie, Sally |
Published in: |
Journal of financial services marketing : JFSM. - Basingstoke, Hampshire : Palgrave Macmillan, ISSN 1363-0539, ZDB-ID 1443521-4. - Vol. 21.2016, 2, p. 113-126
|
Subject: | brand image | trusting belief | trusting intention | institutional trust | dispositional trust | Vertrauen | Confidence | Markenimage | Brand image | Konsumentenverhalten | Consumer behaviour | Markenführung | Brand management | Finanzdienstleistung | Financial services | Beziehungsmarketing | Relationship marketing |
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