The mediating effect of empathy on the relationship between cultural intelligence and intercultural adaptation in intercultural service encounters
Lan Lan Kong, Zhi Qiang Ma, Sung Ho Jl, Jin Ll
| Year of publication: |
2020
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| Authors: | Kong, Lan Lan ; Ma, Zhi Qiang ; Jl, Sung Ho ; Ll, Jin |
| Published in: |
Journal of Asian finance, economics and business : JAFEB. - Seongnam, Gyeonggi, South Korea : Korea Distribution Science Association, ISSN 2288-4645, ZDB-ID 2929132-X. - Vol. 7.2020, 2, p. 169-180
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| Subject: | Cultural Intelligence | Empathy | Adaptive Sales Behavior | Intercultural Service Encounters | Interkulturelle Kompetenz | Cross-cultural competence | Interkulturelles Management | Cross-cultural management | Emotion | Konsumentenverhalten | Consumer behaviour | Kognition | Cognition | Kulturelle Identität | Cultural identity | Intelligenz | Intelligence | Interkulturelle Beziehungen | Cross-cultural relations | Kultur | Culture | Auslandsaufenthalt | Expatriate assignment |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.13106/jafeb.2020.vol7.no2.169 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012667281