The MINDS method : integrating management and interaction design perspectives for service design
Jorge Grenha Teixeira, Lia Patrício, Ko-Hsun Huang, Raymond P. Fisk, Leonel Nóbrega, and Larry Constantine
| Year of publication: |
August 2017
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|---|---|
| Authors: | Teixeira, Jorge Grenha ; Patrício, Lia ; Huang, Ko-Hsun ; Fisk, Raymond P. ; Nóbrega, Leonel ; Constantine, Larry |
| Published in: |
Journal of service research : JSR. - Thousand Oaks, CA : SAGE Publications, ISSN 1094-6705, ZDB-ID 1490069-5. - Vol. 20.2017, 3, p. 240-258
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| Subject: | technology-enabled services | service design | interaction design | customer experience | design science research | Beziehungsmarketing | Relationship marketing | Dienstleistungsinnovation | Service innovation | Produktgestaltung | Product design | Dienstleistungsmanagement | Service management | Designer | Designers |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/1094670516680033 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011736757