The missing link : creating value with Social Media use in hotels
Year of publication: |
September 2018
|
---|---|
Authors: | Garrido-Moreno, Aurora ; García-Morales, Víctor J. ; Lockett, Nigel ; King, Stephen |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 75.2018, p. 94-104
|
Subject: | Social Media | Social Networking | Social CRM | Value creation | Hotel sector | Social Web | Social web | Beziehungsmarketing | Relationship marketing | Hotellerie | Hotel industry | Betriebliche Wertschöpfung | Soziales Netzwerk | Social network | Kundenwert | Customer value |
-
Managing customer reviews for value co-creation : an empowerment theory perspective
Shin, Hakseung, (2020)
-
Shin, Hakseung, (2023)
-
Shin, Hakseung, (2022)
- More ...
-
Social Media use and value creation in the digital landscape : a dynamic-capabilities perspective
Garrido-Moreno, Aurora, (2020)
-
Going beyond the curve : strategic measures to recover hotel activity in times of COVID-19
Garrido-Moreno, Aurora, (2021)
-
Fostering Corporate Entrepreneurship with the use of social media tools
Martín-Rojas, Rodrigo, (2020)
- More ...