The order problem : inference and interaction in interactive service work
Nick Llewellyn; Jon Hindmarsh
| Year of publication: |
2013
|
|---|---|
| Authors: | Llewellyn, Nick ; Hindmarsh, Jon |
| Published in: |
Human relations. - Thousand Oaks, Calif. [u.a.] : Sage Publ., ISSN 0018-7267, ZDB-ID 203771-3. - Vol. 66.2013, 11, p. 1401-1426
|
| Subject: | categorization | customer service | ethnomethodology | inferential labour | interactive service work | workplace studies | Kundenservice | Customer service | Dienstleistungssektor | Service industry | Arbeitsbedingungen | Working conditions | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010201624