The relationship between attribute performance and customer satisfaction : an interpretable machine learning approach
Year of publication: |
2024
|
---|---|
Authors: | Wu, Jing ; Sun, Shaolong ; Wang, Shouyang |
Subject: | Hotel service | AP-CS relationship | Interpretable machine learning | Dynamic asymmetric analysis | XGBoost | Künstliche Intelligenz | Artificial intelligence | Kundenzufriedenheit | Customer satisfaction | Hotellerie | Hotel industry | Theorie | Theory |
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